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How can I check to make sure I am entering my NetID username and password correctly?

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To check to make sure you are entering your NetID username and password correctly you can go to: https://tdtools.rutgers.edu/netid// and follow the instructions on that page. If you are still having problems please call the University Help Desk for your Campus:

How do I clean my system if it has been infected with the Linux Slapper Worm?

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A good document for removal instructions for the Linux Slapper Worm can be found at: http://www.f-secure.com/v-descs/slapper.shtml.

What is a Clam computer account, and who can get one?

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A Clam account is a Unix account on the Rutgers Camden computer system. Clam accounts are reserved for students who attend Rutgers Camden. To create your Clam account, please go to

Will I be able to access RIAS from a remote location?

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Yes, you will be able to access RIAS from a remote location (any location outside Rutgers University), as long as that location has an internet connection and a web browser, preferably Microsoft Internet Explorer 5.5 or higher.

Is SCP available on RCI and Eden?

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At this time incoming SCP connections are not allowed on RCI or Eden. However outgoing SCP connections from RCI or Eden to a remote system are permissible.

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